Salesforce Business Analyst Job at Tekgence Inc, Pittsburgh, PA

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  • Tekgence Inc
  • Pittsburgh, PA

Job Description

Job Title: Business Analyst with Salesforce

Job Location: Pittsburgh, PA - Onsite

Type: Contract- W-2 role only

Job Description:

We are seeking a detail-oriented Business Systems Analyst with Salesforce expertise to join our team.

This role involves analyzing business processes, gathering requirements, and designing Salesforce-based solutions to improve efficiency and productivity.

The BSA will act as a liaison between business stakeholders and technical teams to ensure successful Salesforce implementations and enhancements.

Key Responsibilities

  • Requirements Gathering, Analysis, collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.
  • Document AS-IS and TO-BE business process flows.
  • Salesforce Solution Design Configure and customize Salesforce features (objects, fields, workflows, reports, dashboards).
  • Recommend best practices for Salesforce usage and optimization.
  • Project Execution Support end-to-end project lifecycle requirement gathering, UAT, deployment, and post-implementation support.
  • Coordinate and lead User Acceptance Testing (UAT) and defect tracking.
  • Stakeholder Communication Act as a bridge between business teams and Salesforce developers' administrators.
  • Prepare and present status reports and solution documentation. Data Process Management Perform data analysis and ensure data integrity within Salesforce.
  • Identify opportunities for process improvement and automation.

Job Tags

Contract work,

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