Job Title: User Acceptance Tester Location: 12 months (Onsite 5 days a week) – Charlotte, NC About the Role We are seeking a detail-oriented and proactive User Acceptance Tester (UAT) to support our Print Services team. This role is part of the Banking Operations Product Delivery group and plays a critical role in validating print job accuracy, ensuring output meets business and regulatory requirements, and supporting Agile transformation initiatives. Key Responsibilities Review and validate printed/rendered output against business requirements and specifications. Execute UAT test scripts and document results using tools such as Octane, Jira, and Confluence to satisfy SDLC requirements. Identify, log, and track defects; collaborate with developers and business partners to resolve issues. Provide traceability documentation and scanned samples for approval. Coordinate with Print Services and production teams to validate job destinations, form numbers, job priorities, and output types. Support pre-printing verification including file receipt, job naming, and dispatch classifications. Participate in Agile ceremonies and project calls to collaborate across time zones to meet sprint goals. Utilize automation tools for efficiency and quality related to test script creation and processing. Key Skills and Qualifications Experience: Minimum 2 years in Business Execution, Implementation, or Strategic Planning. Technical Proficiency: Familiarity with Mainframe/HOGAN applications, Banking Operations systems; experience with print job workflows. Tools Knowledge: Proficient in Octane, Jira, Confluence, Microsoft Office Suite, and Confluence. Agile Methodology: Strong understanding of Agile practices and SDLC processes. Communication: Excellent verbal and written communication skills; ability to work across teams and time zones. Attention to Detail: Strong analytical skills with a focus on accuracy and compliance. Collaboration: Ability to work independently and as part of a cross-functional team. The candidates need to be able to understand and grasp print requirements with a high attention to detail when reviewing print samples. Preferred Qualifications Experience with Mail/Shipping operations and logistics workflows. Familiarity with document composition systems and print stream formats. Ability to define and write user stories, process flows, and test cases. Experience supporting UAT in regulated environments (e.g., financial services, healthcare). Knowledge of production validation procedures and escalation protocols. Comfort working in a fast-paced, multi-tasking Agile environment. Exposure to enterprise-level print management systems and dispatch tools. Self-motivated, results driven, collaborative partner. #J-18808-Ljbffr TalentBridge
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